Shipping Policy

Processing Your Unique Order

At PillowHub, each order of our flag are attended to with utmost care. We allocate 3 Business days solely for the meticulous processing of your items. This period is crucial to ensure that every Pillow Case is quality-inspected and packaged securely, guaranteeing that it arrives to you in perfect condition.

Delivery Local and Worldwide

Our commitment to bringing you an exceptional collecting experience extends across the globe. We take pride in offering fast and dependable shipping services, complete with tracking numbers for full transparency.

International Delivery

We provide delivery across different continents and countries, with estimated shipping times as follows:

Continent Estimated Time (Business Days)
Asia 5-7 Business Days
North America 5-8 Business Days
Europe 5-10 Business Days
South America 5-7 Business Days
Africa 5-7 Business Days
Oceania 4-7 Business Days


We ensure that you can follow your order every step of the way. Once dispatched, we will inform you via email with all the tracking details. Occasionally, tracking updates may take up to [3 business days] to show the latest status but rest assured, your package is on its way.

Multiple Shipments

To optimize delivery, your order might arrive in separate parcels. Courier preferences determine whether items are sent together or individually, and this is beyond our control. We appreciate your understanding and patience should your delivery be divided into more than one shipment.

Reach Out

Your satisfaction is paramount. For additional information, concerns, or enquiries, please feel free to get in touch with our dedicated support team at the contact us page and we promise a prompt and helpful response.

Thank you for trusting us with your passion for anime collectibles and figures. We are excited to serve you and enhance your collecting journey.